| 000 | 00326nam a22001337a 4500 | ||
|---|---|---|---|
| 003 | AUM | ||
| 020 | _a9780070530423 | ||
| 100 | _aZeithaml,, V. A. | ||
| 245 | _aServices Marketing Integrating Customer Focus Across the firm | ||
| 250 | _a3 rd | ||
| 260 |
_aNew Delhi _bTata Mcgraw Hill _c2003 |
||
| 300 | _a668 | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c2558 _d2558 |
||