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| 008 | 150331s2013 xx 000 0 und d | ||
| 020 | _a9788131729394 | ||
| 100 | _aLovelock,C. | ||
| 245 | _aServices Marketing (People,Technology,Strategy) | ||
| 250 | _a7ed | ||
| 260 |
_aNew Delhi _bPearson _c2013 |
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| 300 | _a683 | ||
| 700 | _aWirtz,J | ||
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_c152 _d152 |
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