000 00305nam a22001217a 4500
003 AUM
020 _a9780070435049
100 _aSheth, Jagdish
245 _aCustomer Relationship IP Management ( Emerging Concepts Tools & Applications)
260 _bMc Graw Hill
_c2021
300 _a544
942 _2ddc
_cBK
999 _c10877
_d10877